Examples of Our Online Events
Continuous Improvement should be more of a cultural shift than a quick fix. BPM is therefore a fundamental principle that businesses should be engaging with. Getting it right will underpin the success of further automation projects - even at a basic level, it prevents businesses from running inefficiently and wastefully.
The Asian footprint continues to generate rapid growth resulting in further adoption and expansion of the shared services operating model in the region. Organisations are looking past labor arbitrage and have shifted focus to talent development, value-adding processes and an emphasis on seamless service delivery with an end-to-end workflow view.
CCW Digital presents Contact Center 2025: A Roadmap
In the era of hyper-personalisation, consumers are demanding more mobility, flexibility and a frictionless brand experience at every touchpoint.
Henceforth, a new race begins for businesses to create more emotional connections with their users in this digital world. But how do we optimise our offerings and manage our online presence without losing the human touch?
The savviest organisations and business leaders are well aware of the imperative to harness the future of AI and machine learning to drive continuous business improvement and innovative competitive service delivery, but many simply do not yet know how to go about implementing a clear strategy.
In the race to submission, every moment of clinical development counts. In this online summit, we'll show you how to beat the odds and improve the way your next clinical trial performs. Over three days, we'll bring together industry experts to help you forecast, manage and operate innovative and efficient trials.
Optimise your operations and develop industry leading maintenance practices